Playa Caracol Hotel ★★★★

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Playa Caracol Hotel & Spa | Veracruz | Mexico

Avenida Mocambo 526, 94293 Veracruz, Mexico

➤ Playa Caracol Hotel & Spa | Veracruz

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This beachfront hotel in Boca del Río features a seasonal outdoor swimming pool, a spa and a private beach area. Its air-conditioned rooms include free Wi-Fi and offer pool or sea views.

Playa Caracol Spa offers a wide range of massage and beauty treatments, including a massage with snails or hot stone therapy. There is also a fitness centre and an outdoor hot tub.

Playa Caracol Hotel Spa’s bright rooms feature an elegant décor with tiled floors and modern furnishings. Each has a balcony or patio overlooking the pool or sea.

Playa Caracol Restaurant serves traditional regional and national dishes. There is also a poolside cocktail bar and a lobby bar with a TV showing live sporting events.

Staff at Playa Caracol are happy to give more information about sights and activities in Boca del Río. Water sports equipment can be hired on site.

Las Bajadas Airport is 15 minutes’ drive away.

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Room choices in Playa Caracol Hotel

Playa Caracol Hotel Services

Internet WiFi is available in all areas and is free of charge.
Bathroom Toilet paper, Towels, Towels/sheets (extra fee), Bath or shower, Private bathroom, Toilet, Free toiletries, Hairdryer, Bath, Shower
Bedroom Linen, Wardrobe or closet, Alarm clock
View Pool view, Garden view, Sea view, View
Outdoors Outdoor furniture, Beachfront, Outdoor dining area, Sun terrace, Private beach area, Patio, Balcony, Terrace, Garden
Kitchen Dining table, Coffee machine
Room Amenities Socket near the bed, Drying rack for clothing
Activities Beach, Children's playground
Living Area Dining area, Desk
Media & Technology Flat-screen TV, Cable channels, Satellite channels, Telephone, TV
Food & Drink Coffee house on site, Fruits Additional charge, Wine/champagne Additional charge, Kid meals Additional charge, Special diet menus (on request), Snack bar, Breakfast in the room, Bar, Restaurant
Parking Free private parking is possible on site (reservation is not needed)., Valet parking
Reception services Invoice provided, Private check-in/check-out, Concierge service, Luggage storage, Tour desk, Currency exchange, Express check-in/check-out, 24-hour front desk
Entertainment and family services Kids' outdoor play equipment, Board games/puzzles, Board games/puzzles
Cleaning services Daily housekeeping, Trouser press Additional charge, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge
Business facilities Fax/photocopying Additional charge, Meeting/banquet facilities Additional charge
Safety & security Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, Security alarm, Key card access, 24-hour security, Safety deposit box
General Designated smoking area, Air conditioning, Non-smoking throughout, Wake-up service, Tile/marble floor, Private entrance, Car hire, Laptop safe, Packed lunches, Lift, Ironing facilities, Facilities for disabled guests, Non-smoking rooms, Iron, Wake up service/Alarm clock, Room service
Accessibility Entire unit wheelchair accessible, Upper floors accessible by elevator
Outdoor swimming pool Seasonal
Wellness Kids' pool, Fitness, Massage chair, Spa/wellness packages, Foot bath, Spa lounge/relaxation area, Spa facilities, Sun umbrellas, Sun loungers or beach chairs, Hot tub/Jacuzzi, Massage, Spa and wellness centre Additional charge, Fitness centre
Languages spoken Spanish

Playa Caracol Hotel Terms and Conditions

Check-in From 15:00
Check-out Until 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children of any age are welcome.
No age restriction There is no age requirement for check-in
Pets Pets are not allowed.
Accepted payment methods Cash Playa Caracol Hotel Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

How do I get the best price guarantee for Playa Caracol Hotel?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Playa Caracol Hotel. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Playa Caracol Hotel?

WiFi is available in all areas and is free of charge.

Is there free parking available at Playa Caracol Hotel?

Free private parking is possible on site (reservation is not needed)., Valet parking

What are the outdoor activities at Playa Caracol Hotel

Outdoor furniture, Beachfront, Outdoor dining area, Sun terrace, Private beach area, Patio, Balcony, Terrace, Garden

What languages are spoken at Playa Caracol Hotel?

Spanish

What are the general services offered at Playa Caracol Hotel?

Designated smoking area, Air conditioning, Non-smoking throughout, Wake-up service, Tile/marble floor, Private entrance, Car hire, Laptop safe, Packed lunches, Lift, Ironing facilities, Facilities for disabled guests, Non-smoking rooms, Iron, Wake up service/Alarm clock, Room service

Are pets allowed at Playa Caracol Hotel?

Pets are not allowed.

What is the check-in time at Playa Caracol Hotel?

From 15:00

What is the check-out time at Playa Caracol Hotel?

Until 12:00

100% real reviews of Playa Caracol Hotel

If you have any questions regarding the facilities or services provided at Playa Caracol Hotel, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

9,0
Purpose of trip: Leisure trip
What was the highlight of Playa Caracol Hotel
Good value
It is clean and the rooms are spacious and comfortable. The beach is really close and of good size. Other areas of Veracruz have suffered some erosion, meaning the beach has shrunk and the water is a lot closer to the edge of hotels, here is a lot better than other hotels I’ve stayed. The restaurant service is pretty good, with competitive prices and good flavor. The staff that helps arrange chairs, umbrellas at pool are very nice and helpful.
When we arrived the toilet had no lid, they did resolve the issue first thing the next morning but it’s interesting that their quality standards allow to assign a room in that condition, also the toilet had not enough pressure to flush and if we wanted the waste to go away we had to drop a small bucket of water at the same time we flushed otherwise it would never go away, even flushing twice. The safe was too difficult to use, in fact it was in a way not working as they said, it had the code from Previous guests and when we mentioned we couldn’t open it the lady at the front treated me like I was dump not knowing how to use a digital safe. Little did they know it took a maintenance person and a somewhat long time to figure it out… The pool could use some cleaning, the water wasn’t that clear… I also didn’t like how we’re not allowed to bring snacks/ water to the pool area, everything must be purchased at their restaurant. I would agree if it’s a meal but snacks should be ok to bring with us. The restaurant is not gonna sell us chips, peanuts or cookies right?
8,0
Purpose of trip: Leisure trip
What was the highlight of Playa Caracol Hotel
Good staying but the service from restaurant was really slow. for a couple a scrambled eggs they took one hour and a hal
Good facilities
Bathroom is not good for old people.
7,0
Purpose of trip: Leisure trip
What was the highlight of Playa Caracol Hotel
lovely location and comfy. wish staff were more attentive and rooms were more modern.
that it was on the beach with a beautiful garden.
the rooms need updated, lights, walls furniture
7,0
Purpose of trip: Leisure trip
What was the highlight of Playa Caracol Hotel
it was ok
the garden and pool area is very nice
staff shortage, beds and pilllows very hard. You could see mold on top of room wall

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